Create Effective support tutorial video to Boost Engagement

Empower your users with clear how-to videos for Getting Started and a comprehensive knowledge base, all built fast with HeyGen's AI avatars.

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Don't like the result?
Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Develop a concise 30-second customer support video demonstrating a 'Password Reset' for users facing login issues. The video should employ direct, problem-solving visuals with a calm, reassuring tone, leveraging HeyGen's AI avatars and Subtitles/captions for accessibility and clarity.
Example Prompt 2
Produce a 60-second tutorial showcasing how 'Online Forms' can significantly reduce support tickets for existing users. Employ engaging, demonstration-focused visuals and an upbeat, informative voice, utilizing HeyGen's Media library/stock support and Templates & scenes for a professional presentation.
Example Prompt 3
Design a 45-second instructional video for content creators, illustrating how to build an effective 'knowledge base' entry or add to a 'video tutorial library'. This prompt calls for professional, instructive visuals and a clear, authoritative voice, making use of HeyGen's Aspect-ratio resizing & exports and Text-to-video from script to ensure a high-quality resource.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How Support Tutorial Video Works

Transform complex support topics into clear, engaging video tutorials that empower customers and streamline your knowledge base, reducing ticket volume.

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Step 1
Create Your Script and Choose Your Avatar
Begin by crafting a clear script for your support tutorial. Then, select from HeyGen's diverse range of AI avatars to present your content, utilizing text-to-video from script capabilities without needing a camera.
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Step 2
Generate Professional Voiceovers
Utilize HeyGen's advanced voiceover generation feature to add natural-sounding audio to your how-to videos, ensuring your instructions are easily understood and accessible to all users.
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Step 3
Customize with Branding and Visuals
Apply your brand's unique identity using HeyGen's branding controls, including custom logos and colors. Enhance your video tutorial library with relevant visuals from the media library or pre-designed templates.
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Step 4
Export and Ensure Accessibility
Export your completed support tutorial video in the desired aspect ratio. Ensure maximum accessibility for your knowledge base by enabling automatic subtitles/captions.
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Frequently Asked Questions

How can HeyGen simplify the creation of how-to videos for my knowledge base?

HeyGen empowers you to create comprehensive how-to videos for your knowledge base with remarkable ease. Utilize AI avatars and convert your existing text scripts directly into engaging video content, allowing for rapid production of essential support tutorial videos. Getting started is intuitive, streamlining your content creation process.

Can HeyGen help reduce customer support tickets through effective support tutorial videos?

Absolutely, HeyGen is designed to help reduce customer support tickets by enabling the creation of clear and consistent support tutorial videos. Transform lengthy explanations into concise video guides using text-to-video from script, complete with natural voiceovers and automatic subtitles for accessibility. This robust video tutorial library empowers customers to self-serve, significantly easing your customer support burden.

What features does HeyGen offer for building a consistent video tutorial library?

HeyGen provides powerful branding controls, allowing you to maintain a consistent visual identity across your entire video tutorial library with custom logos and colors. Leverage a wide array of templates and scenes, along with extensive media library support, to ensure every how-to video aligns with your brand. This consistency enhances the professionalism of your knowledge base, making it easier for users to get started.

How does HeyGen make it easy to create engaging customer support content?

HeyGen revolutionizes customer support content creation by transforming plain text into dynamic videos featuring lifelike AI avatars. Its intuitive text-to-video from script functionality and voiceover generation capabilities allow you to quickly produce high-quality support tutorial video content. This approach makes it effortless to build a comprehensive knowledge base that addresses common inquiries effectively.