HeyGen offers a free plan for making videos, but subscribing to our Creator Plan is necessary for additional content.
No, the unused credits will not carry over to the next billing period.
Note: The billing period length for the yearly subscription has been changed to one year.
Cancellation of subscription means that the subscription will not be renewed for the next billing period, and the remaining credits of the billing period will still be available.
Note: The date of cancellation is not equal to the expiration date. You can check the exact expiration date on HeyGen's Account Page.
The monthly subscription charges your payment method every month, whereas the annual subscription charges it once a year.
The actual monthly cost of the annual subscription is less than the monthly subscription.
Switching plans will take effect immediately as if you purchase a new plan, previously purchased credits will not be affected, and expires with their original billing cycle.
No worries, we don't limit how you use or distribute the videos once you make them, as long as the materials and input you use are within acceptable guidelines (for example, no copyright violation of your uploads, no sensitive or bad words for character inputs).
We accept Visa, Mastercard, Maestro, American Express, Cartes Bancaires (CB), Diners Club, Discover, Japan Credit Bureau (JCB), and UnionPay. For Enterprise plans, we also support wire transfers on request.
You can directly go to your account page to find the pause or cancel option for your subscription.
