When I Unsubscribe From My Pricing Plan, Do The Remaining Credits Disappear?
Cancellation of subscription means that the subscription will not be renewed for the next month, and the remaining credits of the month will still be available.
Note: The date of cancellation is not equal to the expiration date. You can check the exact expiration date on HeyGen's Account Page.
Switching plans will take effect immediately as if you purchase a new plan, previously purchased credits will not be affected, and expires with their original billing cycle.
Am I Allowed To Use Videos To Promote Services To Clients?
No worries, we don't limit how you use or distribute the videos once you make them, as long as the materials and input you use are within acceptable guidelines (for example, no copyright violation of your uploads, no sensitive or bad words for character inputs).
We accept Visa, Mastercard, Maestro, American Express, Cartes Bancaires (CB), Diners Club, Discover, Japan Credit Bureau (JCB), and UnionPay. For Enterprise plans, we also support wire transfers on request.