Make a Welcome Video for New Customers with AI
Create engaging onboarding videos that improve user experience and customer retention, leveraging HeyGen's easy-to-use Templates & scenes.
Don't like the result?
Try one of these prompts.
Agent is the first creative engine built to transform a single prompt into a complete video.
Design a 45-second onboarding video targeting new subscribers to an online membership service. Use HeyGen's Text-to-video from script feature to deliver an engaging message, with an energetic visual and upbeat audio style, fostering strong customer engagement from the start.
Imagine crafting a 60-second personalized welcome video for first-time buyers on an e-commerce platform. This video should warmly greet new customers, possibly showcasing popular product categories with a gentle Voiceover generation, maintaining a soft visual aesthetic to make them feel valued.
Develop a 45-second tutorial video designed to guide new software users through a core feature. The video should have an informative visual style, incorporating clear screen recordings, and use Subtitles/captions to ensure accessibility, supporting long-term customer retention by simplifying initial learning.


Creative Engine
No Crew. No Cuts. Just Your AI Video Agent at Work
Agent is the first creative engine built to transform a single prompt into a complete video.
Prompt-Native Video Creation
Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.
End-to-End Video Generation
Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.
Built with Structure and Intent
Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.
Use Cases
Bring any photo to life with hyper-realistic voice and movement using Avatar IV.

Frequently Asked Questions
How can I quickly create a welcome video for new customers?
HeyGen simplifies the process to create a welcome video for new customers, allowing you to quickly engage them. Utilize professional video templates and AI avatars to produce a polished onboarding video without extensive editing.
Can HeyGen help personalize customer onboarding videos for a better user experience?
Absolutely. HeyGen enables you to create personalized videos that significantly enhance the user experience for new customers. Leverage AI avatars and your custom branding to deliver a unique and memorable customer onboarding video.
What HeyGen features enhance the effectiveness of a welcome video?
HeyGen provides robust features like text-to-video from a script, AI avatars, and voiceover generation to make a compelling welcome video. You can also add subtitles and branding controls to ensure your message is clear and aligned with your brand for improved customer retention.
Why should businesses use AI avatars for their welcome emails and onboarding?
Integrating AI avatars into your welcome emails with HeyGen creates engaging, animated video content that captures attention. This approach significantly boosts customer engagement and helps new customers quickly understand your offerings, improving the overall user experience.
