Make a Welcome Video for New Customers with AI

Create engaging onboarding videos that improve user experience and customer retention, leveraging HeyGen's easy-to-use Templates & scenes.

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Don't like the result?
Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Design a 45-second onboarding video targeting new subscribers to an online membership service. Use HeyGen's Text-to-video from script feature to deliver an engaging message, with an energetic visual and upbeat audio style, fostering strong customer engagement from the start.
Example Prompt 2
Imagine crafting a 60-second personalized welcome video for first-time buyers on an e-commerce platform. This video should warmly greet new customers, possibly showcasing popular product categories with a gentle Voiceover generation, maintaining a soft visual aesthetic to make them feel valued.
Example Prompt 3
Develop a 45-second tutorial video designed to guide new software users through a core feature. The video should have an informative visual style, incorporating clear screen recordings, and use Subtitles/captions to ensure accessibility, supporting long-term customer retention by simplifying initial learning.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How to Make a Welcome Video for New Customers

Craft engaging welcome videos that captivate new customers from day one, fostering a strong connection and enhancing their onboarding experience.

1
Step 1
Create Your Video Script
Develop a compelling message tailored for new customers, focusing on key benefits and next steps to ensure a smooth onboarding. Leverage HeyGen's text-to-video from script capabilities for efficient production.
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Step 2
Select Your Visuals and Speaker
Choose from a diverse range of AI avatars to represent your brand's voice and personality, ensuring a professional and engaging presenter for your new customers.
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Step 3
Add Custom Branding
Integrate your brand's unique identity into the video. Apply your logo, brand colors, and fonts using HeyGen's branding controls to maintain a consistent look and feel.
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Step 4
Export and Share Your Video
Finalize your welcome video and export it in the desired aspect ratio. Prepare it for seamless integration into your welcome emails or customer onboarding flow to boost customer engagement.
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Frequently Asked Questions

How can I quickly create a welcome video for new customers?

HeyGen simplifies the process to create a welcome video for new customers, allowing you to quickly engage them. Utilize professional video templates and AI avatars to produce a polished onboarding video without extensive editing.

Can HeyGen help personalize customer onboarding videos for a better user experience?

Absolutely. HeyGen enables you to create personalized videos that significantly enhance the user experience for new customers. Leverage AI avatars and your custom branding to deliver a unique and memorable customer onboarding video.

What HeyGen features enhance the effectiveness of a welcome video?

HeyGen provides robust features like text-to-video from a script, AI avatars, and voiceover generation to make a compelling welcome video. You can also add subtitles and branding controls to ensure your message is clear and aligned with your brand for improved customer retention.

Why should businesses use AI avatars for their welcome emails and onboarding?

Integrating AI avatars into your welcome emails with HeyGen creates engaging, animated video content that captures attention. This approach significantly boosts customer engagement and helps new customers quickly understand your offerings, improving the overall user experience.