Make a Customer Support Tutorial Video with AI

Reduce support tickets and enhance user education using AI avatars for engaging, cost-effective training videos.

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Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Develop a concise 45-second how-to video targeting existing customers who need quick solutions to common issues. Employ a clean, step-by-step visual approach with calm, reassuring narration to guide users through the process. Leverage HeyGen's Text-to-video from script capability to transform your meticulously crafted video script into compelling visuals and voiceover, ensuring clarity and accuracy.
Example Prompt 2
Produce a dynamic 30-second customer service video aimed at busy users looking for immediate answers, focusing on frequently asked questions to reduce support tickets. The visual and audio style should be engaging and easy-to-follow, utilizing on-screen text highlights. Ensure accessibility by generating automated Subtitles/captions using HeyGen, making crucial information easily consumable even without sound.
Example Prompt 3
Design a 50-second product demo video specifically for prospective clients considering our new offering, highlighting its core benefits. The aesthetic should be modern and polished, inviting viewers with upbeat background music and smooth transitions. Utilize HeyGen's Templates & scenes feature to quickly assemble a professional-looking presentation that effectively introduces the product and its functionalities, creating an impactful first impression.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How to Make a Customer Support Tutorial Video

Transform complex support queries into clear, engaging video tutorials quickly and efficiently, reducing common inquiries and enhancing user understanding.

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Step 1
Create Your Video Script
Start by writing a clear and concise script that addresses common customer questions. HeyGen allows you to easily transform your script into a video using its text-to-video capabilities.
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Step 2
Select a Template and AI Presenter
Choose from a variety of professional video templates to structure your tutorial. Then, select an AI avatar to act as your presenter, bringing a human touch to your customer service training videos.
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Step 3
Add Visuals and Generate Voiceover
Enhance your tutorial with relevant media from the stock library or upload your own visuals. Leverage HeyGen's voiceover generation to produce natural-sounding narration from your script.
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Step 4
Apply Branding and Export
Integrate your company's branding, including logos and colors, to maintain consistency. Leverage HeyGen's subtitles/captions feature to automatically add closed captions before exporting your customer support video for seamless distribution.
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Frequently Asked Questions

How can HeyGen help create customer service videos?

HeyGen empowers you to quickly produce high-quality customer service videos and training videos using AI avatars and realistic AI voiceover. This significantly streamlines the process of generating effective user education content.

What features make creating training videos efficient with HeyGen?

HeyGen offers a robust platform for creating training videos efficiently, including text-to-video functionality, a wide array of video templates, and screen recording tools. You can also easily add closed captions and branding controls to ensure consistency.

Can HeyGen really reduce support tickets with AI video creation?

Yes, by leveraging HeyGen's AI video creation capabilities, businesses can produce clear, engaging how-to videos and product demos. This proactive approach helps users find answers independently, ultimately helping to reduce support tickets.

How does HeyGen support personalized video content?

HeyGen allows you to create engaging and personalized video content by selecting from various AI presenters and utilizing advanced AI voiceover generation. You can also incorporate your own video script to deliver precise messaging.