Make a Customer Onboarding Training Video

Deliver a personalized experience and reduce support costs with engaging videos and easy Text-to-video from script.

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Don't like the result?
Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Create a 90-second training video focusing on a common challenge faced by users, demonstrating a key product feature that solves it, presented with dynamic screen recordings and an upbeat background track, ensuring accessibility and clarity for all viewers through automatic subtitles/captions.
Example Prompt 2
Develop a 45-second personalized experience video that welcomes individual new customers to a premium service, delivering a warm greeting and initial steps for success using an expressive AI avatar for a human touch, combined with quick, clear visual cues to guide them through the first interaction.
Example Prompt 3
Produce a 2-minute comprehensive onboarding video for advanced users, detailing specific use cases and integrations for a complex software, presented with a polished, professional aesthetic utilizing HeyGen's templates & scenes for brand consistency, aimed at reducing customer support costs by proactively addressing common technical inquiries.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How to Make a Customer Onboarding Training Video

Empower new users with engaging, personalized training videos that boost customer retention and significantly reduce support inquiries.

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Step 1
Choose Your Starting Point
Select from our diverse "Templates & scenes" library or begin with a blank canvas to script your ideal customer onboarding video. Clearly define objectives to ensure a focused and effective tutorial.
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Step 2
Create Engaging Visuals and Audio
Bring your script to life by selecting an "AI avatar" to present your content. Enhance your video with screen recordings, text, and compelling voiceovers to demonstrate key product features.
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Step 3
Customize Your Brand Experience
Apply your company's unique style using "Branding controls" such as logos, colors, and custom fonts. Add subtitles and adjust visual elements to deliver a polished, professional, and personalized experience.
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Step 4
Export and Distribute Widely
Utilize "Aspect-ratio resizing & exports" to tailor your training video for various platforms. Share your completed customer onboarding video across your LMS, CRM, or website to reduce customer support costs and improve retention.
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Frequently Asked Questions

How can HeyGen simplify the creation of customer onboarding training videos?

HeyGen empowers you to make compelling customer onboarding training videos with ease, leveraging AI avatars and text-to-video capabilities. This streamlines your video creation process, allowing you to focus on effective customer retention strategies.

What technical capabilities does HeyGen offer for personalized onboarding videos?

HeyGen utilizes advanced AI avatars and natural AI voiceover to create highly personalized customer onboarding videos. You can also generate multilingual training content and automatically add subtitles, ensuring your message resonates with a diverse global audience.

Does HeyGen provide tools to enhance the efficiency of onboarding video production?

Absolutely, HeyGen offers a robust selection of video templates and allows for seamless integration of screen recordings to demonstrate product features effectively. This approach helps reduce customer support costs by providing clear, consistent guidance.

Can HeyGen support brand consistency and integration for my onboarding content?

Yes, HeyGen provides comprehensive branding controls, including custom logos and colors, to ensure a consistent brand experience across all your onboarding videos. You can also integrate your videos seamlessly with LMS and CRM systems for a unified and personalized experience.