Knowledge Base Video Tool Elevates Your Support
Create professional instructional videos and how-to guides instantly using HeyGen's powerful AI avatars.
Don't like the result?
Try one of these prompts.
Agent is the first creative engine built to transform a single prompt into a complete video.
Explore how to efficiently update your existing video knowledge base articles with a 90-second internal guide. Target content creators and support teams, illustrating best practices for maintaining consistent, accurate information through dynamic screen recordings. Employ HeyGen's text-to-video from script capability to generate precise voiceovers and utilize subtitles/captions to highlight crucial update procedures, ensuring clarity across all platforms.
Develop a polished 2-minute product video showcasing a critical feature's complex workflow for potential customers or advanced users. Employ HeyGen's templates & scenes and media library/stock support to create stunning visuals and professional transitions. An engaging AI avatar should present the benefits, while clear subtitles/captions ensure accessibility and reinforce key takeaways, explaining complex flows concisely.
Imagine a concise 45-second video targeting customer support managers, demonstrating how to scale support operations effectively using video. This fast-paced, modern visual experience should feature crisp voiceover and on-screen text, emphasizing quick problem resolution and proactive customer experience. Leverage HeyGen's aspect-ratio resizing & exports to ensure the video is perfectly optimized for various platforms and readily shareable via a simple link, boosting your self-service offerings.


Creative Engine
No Crew. No Cuts. Just Your AI Video Agent at Work
Agent is the first creative engine built to transform a single prompt into a complete video.
Prompt-Native Video Creation
Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.
End-to-End Video Generation
Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.
Built with Structure and Intent
Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.
Use Cases
Bring any photo to life with hyper-realistic voice and movement using Avatar IV.

Frequently Asked Questions
How can HeyGen simplify the creation of instructional videos and how-to guides?
HeyGen streamlines the creation of instructional videos and how-to guides by leveraging AI avatars and AI generated voiceover. Users can easily transform text into engaging visual content, providing clear, step-by-step descriptions without needing complex video editing skills.
Does HeyGen support screen recording for creating video knowledge base content?
Yes, HeyGen supports screen recording, making it simple to capture product demonstrations or software workflows for your video knowledge base. You can then easily edit these recordings within HeyGen, and share them via a shareable link or embed videos directly into your platforms.
What features does HeyGen offer to ensure accessibility and professional branding for technical documentation?
HeyGen provides features like automated captions to enhance accessibility for your technical documentation. You can also utilize branded video templates and apply your brand's logo and colors to create professional videos and guides that maintain a consistent visual identity.
Can HeyGen assist in scaling customer support operations with video documentation?
Absolutely, HeyGen is an AI video platform designed to scale customer support operations by enabling rapid creation of consistent, accurate video documentation. This significantly saves time, ensuring your support teams and customers have access to up-to-date information efficiently.
