Internal Helpdesk Video Maker for Seamless Support
Create engaging training videos and boost knowledge retention with realistic AI avatars, transforming complex information into clear, captivating content.
Don't like the result?
Try one of these prompts.
Agent is the first creative engine built to transform a single prompt into a complete video.
Develop a 45-second internal communications video for all company employees, introducing the new flexible work policy. The visual and audio style should be engaging and professional, featuring an AI avatar presenting the key policy updates. Leverage HeyGen's Text-to-video from script capability to seamlessly convert the policy details into a natural-sounding narration, ensuring everyone is informed and understands the changes.
Generate a 30-second internal helpdesk video maker prompt for employees encountering common network connectivity issues. This quick guide should be direct and problem-solution oriented, utilizing clean, instructive visuals and a concise voiceover. By employing HeyGen's Templates & scenes, the video can efficiently convey troubleshooting steps, serving as effective video documentation that quickly resolves user queries.
Craft a 50-second training video aimed at existing employees, demonstrating a new feature within our project management software. The video requires a modern, interactive visual style that highlights key UI elements with dynamic transitions, accompanied by a professional voiceover. Utilize HeyGen's Media library/stock support to enhance visual appeal and create engaging custom video templates for consistent and impactful training experiences.


Creative Engine
No Crew. No Cuts. Just Your AI Video Agent at Work
Agent is the first creative engine built to transform a single prompt into a complete video.
Prompt-Native Video Creation
Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.
End-to-End Video Generation
Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.
Built with Structure and Intent
Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.
Use Cases
HeyGen transforms internal helpdesk support, enabling easy creation of training videos and internal communications videos for clear, engaging video documentation.

Frequently Asked Questions
How does HeyGen function as an internal helpdesk video maker and creator of training videos?
HeyGen empowers teams to produce high-quality internal helpdesk videos and training videos with ease. Our generative AI platform allows for rapid content creation, ensuring effective knowledge retention across your organization.
What makes HeyGen an effective internal communications video maker?
HeyGen leverages realistic AI Avatars and AI Voice Actors to transform text into engaging internal communications videos. This streamlines the creation of personalized messages for onboarding videos and company updates.
Can HeyGen streamline the production of video documentation and user guides?
Absolutely, HeyGen simplifies creating video documentation and step-by-step user guides using screen recording and custom video templates. You can quickly generate professional content to improve knowledge sharing.
Does HeyGen offer features for enhancing video accessibility and export options?
Yes, HeyGen includes an AI Captions Generator for improved accessibility and allows you to export your finished videos as MP4 files. This ensures your content is widely shareable for various applications, like Zendesk integration.
