Customer Support Video Maker: Boost Satisfaction & Efficiency

Quickly create how-to videos and build a video knowledge base to boost customer satisfaction using our intuitive Text-to-video from script feature.

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Don't like the result?
Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Develop a 60-second "explainer video" introducing a new product feature, designed for existing customers. The video should have an engaging and professional visual style, utilizing an "AI avatar" to present the information clearly and articulately, paired with an upbeat background track to keep viewers interested in this crucial "customer support video" resource.
Example Prompt 2
Design a 30-second "video tutorial" addressing a frequently asked question, intended for a "self-serve video help center". This video should feature a quick and practical visual style, making use of HeyGen's "Templates & scenes" to ensure a polished look, and include "Subtitles/captions" for accessibility and easy comprehension.
Example Prompt 3
Produce a 90-second instructional video for a "video knowledge base", demonstrating a complex workflow for diverse global users. This video requires a calm, comprehensive, and instructional visual style, leveraging HeyGen's "Voiceover generation" to provide clear narration and considering "Aspect-ratio resizing & exports" to optimize the video for various viewing platforms.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How Customer Support Video Maker Works

Effortlessly transform complex issues into clear, concise video tutorials and how-to guides, enhancing self-service and customer satisfaction with generative AI.

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Step 1
Create Your Video Script
Begin by writing or pasting your script for a customer support video. Utilize our AI voiceover feature to generate professional narration instantly from your text.
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Step 2
Select Visuals and Templates
Choose from various templates & scenes to match your brand and enhance your content with relevant media from our library for clear visual communication.
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Step 3
Apply Branding and Captions
Personalize your explainer videos using branding controls for your logo and colors. Automatically generate accurate subtitles to ensure accessibility for all viewers.
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Step 4
Export and Share Your Guide
Finalize your video, then utilize aspect-ratio resizing & exports to prepare your video documentation for seamless distribution across platforms or your knowledge base.
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Frequently Asked Questions

How can HeyGen enhance customer satisfaction with support videos?

HeyGen's generative AI platform allows you to create high-quality customer support videos quickly, enhancing your self-serve video help center. This improves customer satisfaction by providing clear, on-demand visual assistance for common inquiries, reducing support tickets.

What kinds of how-to videos and video tutorials can I create with HeyGen?

With HeyGen, you can easily produce a variety of engaging how-to videos and video tutorials using AI avatars and text-to-video from a script. Our platform supports the rapid creation of effective explainer videos for any product or service.

Can HeyGen help streamline the creation of video documentation and knowledge bases?

Absolutely, HeyGen serves as an efficient customer support video maker, allowing you to rapidly create and update comprehensive video documentation. Utilize our video templates and AI voiceover capabilities to build a robust video knowledge base for your customers.

Does HeyGen support multilingual video content for global audiences?

Yes, HeyGen enables the creation of multilingual video content, helping you reach a broader global audience with your customer support videos. This feature ensures your video tutorials and explainer videos are accessible and effective for diverse users worldwide.