Customer Policy Video Generator for Simplified AI Training

Effortlessly create engaging customer service training videos using advanced text-to-video capabilities.

Develop a 45-second engaging video using the customer policy video generator to clearly explain a new return policy to new customers, employing a friendly and modern visual style with a warm voiceover, leveraging HeyGen's text-to-video from script capability for efficient content creation.

Don't like the result?
Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Design a 60-second instructional video for internal HR teams onboarding new customer service representatives, demonstrating standard operating procedures using AI Avatars to guide viewers through complex information in a professional, clear manner, accompanied by a consistent, calm audio tone.
Example Prompt 2
Create a concise 30-second personalized video for marketing teams to announce a privacy policy update to existing customers, featuring a dynamic visual style with on-screen text highlights and an upbeat voice, ensuring accessibility by generating accurate subtitles/captions with HeyGen.
Example Prompt 3
Produce a 90-second accessible policy overview for small business owners, utilizing HeyGen's video templates and scenes to craft an approachable and slightly animated visual style with a calm, reassuring tone, simplifying complex terms into an easily digestible format.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How the Customer Policy Video Generator Works

Efficiently transform complex customer policies into clear, engaging video content with HeyGen's AI-powered tools, enhancing understanding and compliance across your audience.

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Step 1
Paste Your Policy Script
Begin by pasting your existing customer policy text directly into HeyGen's intuitive editor. Our "text-to-video" capability instantly converts your words into a preliminary video script, saving you time and effort.
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Step 2
Choose Your AI Avatar
Select an "AI avatar" from our diverse library to be the presenter of your policy video. A professional and relatable digital spokesperson will convey your message with clarity and a human touch.
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Step 3
Add Visuals and Branding
Enhance your video by incorporating relevant visuals and applying your brand's colors and logo. Utilize "templates & scenes" to create a polished, on-brand presentation that keeps your viewers engaged.
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Step 4
Export Your Engaging Video
Once your policy video is perfect, "export" it in your desired aspect ratio and resolution. Easily share this professional, "engaging video" with your customers or team to ensure everyone understands key policies.
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Frequently Asked Questions

How does HeyGen simplify the creation of engaging videos from text?

HeyGen empowers users to transform ordinary text into professional, engaging videos using advanced AI video generator technology. Simply input your script, and HeyGen's AI avatars and text-to-video capabilities will bring your content to life with custom voiceovers and scenes. This streamlined process makes creating personalized video content efficient and effective.

What kind of training videos can HeyGen help create?

HeyGen is adept at creating various types of training videos, including comprehensive customer service training videos and policy explanations. Our platform leverages AI avatars and diverse video templates to produce engaging videos that effectively educate and inform. This makes HeyGen a powerful AI video generator for all your internal communication needs.

Beyond templates, how can HeyGen personalize video content creatively?

HeyGen goes beyond basic templates, offering robust branding controls to personalize your video content creatively. Easily integrate your logo, brand colors, and select from a rich media library to ensure every video reflects your unique brand identity. These AI-powered tools facilitate truly personalized and engaging videos.

Does HeyGen automatically generate subtitles and scripts for videos?

Yes, HeyGen significantly enhances efficiency by automatically generating subtitles/captions and offering tools for script generation. This ensures your videos are accessible and professionally structured, allowing you to create engaging videos with minimal effort. Our AI-powered tools streamline the entire video creation process.