Customer Journey Video Generator: Create Engaging CX Videos

Easily craft personalized customer journey videos that captivate your audience and drive engagement, leveraging realistic AI avatars.

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Don't like the result?
Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Create a 90-second how-to video designed for small business owners and customer success managers, demonstrating the simplicity of producing personalized customer journey videos. Employ an engaging, step-by-step visual approach featuring screen recordings of the drag-and-drop editor alongside dynamic animated scenes, backed by an upbeat and friendly voiceover. Emphasize the power of "AI avatars" to deliver personalized messages, making the customer experience truly unique.
Example Prompt 2
Develop a 2-minute educational video aimed at corporate trainers and e-learning content creators, detailing the comprehensive process of building effective customer journey content within HeyGen. The visual and audio style should be clear and informative, utilizing on-screen text synchronized with a calm, professional AI voiceover, and integrate "subtitles/captions" for enhanced accessibility. This video should underscore the efficiency of leveraging AI Voiceovers for diverse training modules.
Example Prompt 3
Produce a 45-second promotional video for UX/UI designers and marketing managers, spotlighting the extensive customization options available for crafting impactful customer experience videos. The aesthetic should be visually rich and dynamic, showcasing various "templates & scenes", brand-specific elements, and fluid transitions, all set to an energetic music track with a clear, concise AI-generated voice. This prompt emphasizes HeyGen's ability to create bespoke visual narratives.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How a Customer Journey Video Generator Works

Effortlessly transform your customer journey insights into compelling, professional videos that engage and inform your audience every step of the way.

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Step 1
Select Your Starting Point
Begin by choosing from our diverse range of AI-powered video templates or paste your script to quickly outline your customer journey.
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Step 2
Customize Your Presentation
Personalize your narrative by integrating AI avatars, allowing you to create engaging and relatable characters for your story.
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Step 3
Enhance with Voice and Brand
Elevate your video with professional voiceover generation, ensuring a clear and compelling message that resonates with your audience.
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Step 4
Export and Share
Finalize your customer journey video and easily export it using various aspect-ratio resizing & exports options for perfect display across all platforms.
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Frequently Asked Questions

How does HeyGen simplify creating customer journey videos?

HeyGen simplifies this process by leveraging AI-powered video templates and a user-friendly drag-and-drop editor. You can quickly generate compelling customer journey videos from text, incorporating AI avatars and AI voiceovers to effectively tell your brand's story.

Can HeyGen generate personalized customer experience videos efficiently?

Yes, HeyGen is an advanced AI video generator designed for creating personalized videos at scale. Its intuitive tools allow you to tailor customer experience videos for various stages of the buyer journey, boosting engagement and communication.

What technical features does HeyGen offer for AI video generation?

HeyGen offers robust technical features like advanced AI avatars, text-to-video conversion from script, and sophisticated AI voiceovers with multilingual capabilities. Its platform also includes dynamic text animations, customizable video scenes, and a media library, making it a comprehensive AI video editor.

Are HeyGen's video templates adaptable for diverse scenarios?

Absolutely, HeyGen provides a wide array of AI-powered video templates and customizable video scenes suitable for many applications, from educational videos and product demo videos to social media videos. You can easily modify elements like branding controls, stock footage, and background removal to fit your specific video marketing needs.