Create Knowledge Base Training Videos for Better Support
Improve knowledge retention and customer experience with clear training videos, enhanced quickly using HeyGen's voiceover generation.
Don't like the result?
Try one of these prompts.
Agent is the first creative engine built to transform a single prompt into a complete video.
Produce a 60-second onboarding video aimed at new internal teams, introducing them to recent new releases and features of a core company tool. The video should adopt a dynamic and engaging visual style, utilizing HeyGen's AI avatars to present key information in a modern, approachable manner, supported by upbeat background music to foster employee performance and quick learning.
Develop a 30-second video tutorial to improve knowledge retention for employees learning a complex system, focusing on a single step-by-step guide. The visual presentation should be highly clear, using concise animations or graphics to illustrate each action, complemented by HeyGen's subtitles/captions to ensure accessibility and reinforce learning, making it an effective training video.
Design a 90-second explainer video targeting existing customers to drive better engagement and foster customer loyalty by sharing valuable tips for maximizing product usage. The video should employ an inviting and visually rich graphic style using HeyGen's Templates & scenes for rapid creation, featuring a warm, encouraging voiceover, ensuring the content resonates and enhances the overall customer experience.
Creative Engine
No Crew. No Cuts. Just Your AI Video Agent at Work
Agent is the first creative engine built to transform a single prompt into a complete video.
Prompt-Native Video Creation
Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.
End-to-End Video Generation
Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.
Built with Structure and Intent
Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.
Use Cases
Bring any photo to life with hyper-realistic voice and movement using Avatar IV.
Frequently Asked Questions
How can HeyGen simplify the creation of knowledge base training videos?
HeyGen simplifies creating compelling knowledge base training videos by transforming text scripts into engaging video tutorials with AI avatars and voiceovers. This allows teams to quickly produce high-quality content for a self-service knowledge base without complex equipment or editing skills.
What role do HeyGen videos play in improving customer support?
HeyGen videos are pivotal for enhancing customer support and driving better engagement by providing clear, visual explanations for products and services. You can create step-by-step guides and explainer videos to address common queries, improving the overall customer experience and fostering knowledge retention.
Can HeyGen help internal teams with onboarding and training?
Absolutely, HeyGen is a powerful tool for internal teams to streamline onboarding videos and ongoing training programs. By generating consistent, high-quality video content, organizations can effectively communicate how-to processes and new releases, boosting employee performance and knowledge management across the board.
Does HeyGen offer features for accessibility and branding in training content?
Yes, HeyGen supports critical features like automated closed captioning and voiceover generation to ensure training videos are accessible to all users. Additionally, robust branding controls allow you to seamlessly integrate your company's logo and colors, maintaining a professional and consistent brand identity throughout your video tutorials.
