Create Journey Mapping Videos: Visualize Customer Needs

Transform complex user insights into clear, engaging visual storytelling with HeyGen's powerful AI avatars.

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Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Develop an insightful 45-second video for UX designers and product managers, focusing on understanding deep customer needs through visual storytelling. The style should be warm and empathetic, utilizing soft colors and character-driven animations to illustrate different user experiences, paired with a calm, reassuring audio track. HeyGen's "AI avatars" can bring diverse customer perspectives to life, adding a human touch to complex user journey mapping discussions.
Example Prompt 2
Craft a concise 30-second instructional video designed for content creators and beginners in video marketing, showcasing a quick tip to create journey mapping videos efficiently. The visual style should be dynamic and fast-paced, incorporating quick cuts and vibrant graphics to highlight key steps, with an energetic, clear voiceover. Utilizing HeyGen's pre-designed "Templates & scenes" will enable users to quickly jumpstart their video creation process.
Example Prompt 3
Produce a professional 75-second video aimed at researchers and large enterprise teams, explaining how to synthesize user insights into comprehensive human-centered design journey maps. The visual style should be clean, data-rich, and sophisticated, featuring professional animations and clear data visualization, complemented by an authoritative and explanatory voiceover. The video will demonstrate how HeyGen's advanced "Voiceover generation" ensures consistent, high-quality audio narration for complex topics.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How Creating Journey Mapping Videos Works

Transform your customer journeys into engaging videos that clearly articulate user insights and experiences, enhancing understanding and collaboration.

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Step 1
Choose Your Journey Template
Select a suitable video template or scene layout to structure your customer journey narrative effectively. This helps visualize the "journey mapping" process.
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Step 2
Add Customer Insights from Script
Input your research and customer needs into the script editor. Use our text-to-video from script feature to bring these insights to life.
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Step 3
Apply Visual Storytelling Elements
Enhance your video with dynamic visuals. Introduce AI avatars to represent users or stakeholders, adding a human touch to your "visual storytelling".
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Step 4
Export and Share Your Video
Finalize your journey map video. Utilize aspect-ratio resizing & exports to optimize it for various platforms, ready for sharing and collaborative review.
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Frequently Asked Questions

How can HeyGen help me create engaging customer journey mapping videos?

HeyGen streamlines the video creation process, allowing you to transform complex customer needs and user insights into compelling visual storytelling with AI avatars and text-to-video capabilities.

What features does HeyGen offer for visualizing customer journeys effectively?

HeyGen provides a comprehensive toolkit for visualization, including custom branding controls, media library integration, and versatile templates to craft animated videos that clearly illustrate each step of the user journey mapping.

Is it easy to turn customer insights into video content using HeyGen?

Yes, HeyGen simplifies video creation by enabling you to generate voiceovers and add subtitles from your scripts, making it straightforward to communicate user insights and customer needs in a clear video format.

Can HeyGen support consistent branding across my customer journey videos?

Absolutely. HeyGen offers robust branding controls, allowing you to incorporate your logo and specific colors to ensure all your customer journey videos maintain a professional and cohesive visual storytelling style.