How to Create CX Strategy Training Videos That Convert

Elevate your customer experience management with engaging training videos. Leverage AI avatars to deliver expert CX insights efficiently.

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Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Develop a 45-second microlearning video for marketing and product development teams, illustrating key stages of a typical "CX journey" and how to proactively address evolving "customer needs". The visual style should be dynamic and illustrative with a friendly, approachable tone. Leverage HeyGen's AI avatars to bring diverse characters to life, making the content relatable.
Example Prompt 2
Design a compelling 30-second training video for customer service managers, emphasizing the critical role of the "voice of the customer" in improving services and boosting "customer retention". This video should adopt an impactful, data-driven visual style complemented by a confident and authoritative voiceover, which can be effortlessly generated using HeyGen's voiceover generation feature.
Example Prompt 3
Produce an insightful 90-second best practices guide for senior leadership and CX innovators, focusing on advanced concepts in "customer experience design" and outlining industry "best practices" for implementation. The video requires a sophisticated and inspiring visual aesthetic with modern graphics. Ensure accessibility by automatically generating accurate subtitles/captions with HeyGen's built-in functionality.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How to Create CX Strategy Training Videos

Elevate your team's customer experience knowledge by transforming complex CX strategies into engaging, professional training videos effortlessly.

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Step 1
Create Your Script and Outline
Begin by outlining your core CX strategy concepts and drafting a detailed script. This script will form the foundation for your video, leveraging HeyGen's Text-to-video from script capability to seamlessly convert your text into engaging visual content. Focus on addressing key customer needs.
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Step 2
Select Your Visuals and Voices
Choose from a diverse range of AI avatars to represent your presenters. Enhance your video further with professional voiceovers and relevant visuals from the media library to illustrate your customer experience design principles effectively.
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Step 3
Apply Branding and Enhancements
Ensure your training videos align with your brand identity by utilizing HeyGen's Branding controls (logo, colors). Add subtitles/captions for accessibility and engagement, following best practices for effective learning.
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Step 4
Export and Distribute Your Training
Once your video is complete, use HeyGen's Aspect-ratio resizing & exports to prepare it for various platforms. Share your new training videos to empower your team with essential CX skills and foster consistent customer experience management.
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Frequently Asked Questions

How can HeyGen help create compelling CX strategy training videos?

HeyGen empowers you to rapidly create CX strategy training videos from text scripts, leveraging realistic AI avatars and a wide range of templates & scenes. This streamlines the production of engaging training videos for your team, ensuring consistent messaging across all Customer Experience initiatives.

What are the benefits of using AI avatars for customer experience training?

Using HeyGen's AI avatars significantly enhances customer experience training by providing consistent, professional instructors without the need for traditional filming. This allows organizations to scale their CX skills development efficiently and incorporate fresh insights for an improved CX journey.

Can I customize the appearance of my customer experience management content with HeyGen?

Absolutely, HeyGen offers robust branding controls that allow you to fully customize your customer experience management content with your company's logo, colors, and visual style. This ensures all your customer experience design materials align perfectly with your brand identity.

How does HeyGen support developing engaging CX skills content?

HeyGen makes developing engaging CX skills content straightforward by transforming text into dynamic videos with ease, perfect for microlearning formats. This capability helps reinforce best practices and contributes to a better ROI of CX through effective and accessible learning.