Create Customer Journey Map Videos Easily
Easily visualize your customer journey with dynamic video. Discover, document, and share insights quickly using HeyGen's AI avatars.
Don't like the result?
Try one of these prompts.
Agent is the first creative engine built to transform a single prompt into a complete video.
Craft an informative 60-second instructional video for UX designers and researchers, detailing how to effectively create customer journey map videos to efficiently discover, document, and share crucial user insights. The visual and audio style should be clean and instructional, incorporating on-screen text animations and a calm, informative narrator to guide viewers through the process. Produce this video using HeyGen's text-to-video from script feature to streamline content creation.
Design a dynamic 30-second explainer video for small business owners and entrepreneurs, visually breaking down the 5 components of a journey map and illustrating how they help accomplish a specific goal for their customers. The visual style should be energetic with quick cuts and a modern, synth-pop background track, featuring a friendly AI avatar to present the information engagingly. Leverage HeyGen's AI avatars to bring a relatable face to this complex topic.
This 50-second educational video is designed for students in design or business and aspiring UX professionals, aiming to explore the fundamental UX design process and emphasize how detailed journey mapping helps understand what users want. It should employ an educational, slightly conceptual visual approach utilizing infographics, paired with a thoughtful, clear narration to convey complex ideas simply. Utilize HeyGen's templates & scenes to quickly assemble a professional-looking video.


Creative Engine
No Crew. No Cuts. Just Your AI Video Agent at Work
Agent is the first creative engine built to transform a single prompt into a complete video.
Prompt-Native Video Creation
Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.
End-to-End Video Generation
Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.
Built with Structure and Intent
Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.
Use Cases
Bring any photo to life with hyper-realistic voice and movement using Avatar IV.

Frequently Asked Questions
How can HeyGen help me create customer journey map videos?
HeyGen empowers you to create engaging customer journey map videos efficiently using AI avatars and text-to-video from script functionality. You can quickly transform your journey mapping research into dynamic video content that clearly communicates the visualization of the process to stakeholders.
What are the benefits of using video for Customer Journey Mapping?
Using video for Customer Journey Mapping enhances the visualization of the process, making complex user experiences and insights easier to discover, document, and share across teams. This dynamic format fosters greater empathy and understanding of how users want to accomplish a goal, improving your UX design process.
Can HeyGen integrate into our UX design process for journey mapping?
Absolutely, HeyGen streamlines your UX design process by allowing you to quickly transform journey mapping insights into polished video content. Utilize custom branding controls, versatile templates, and a media library to align your video output with your team's research, strategy, and design needs for seamless collaboration.
How does HeyGen simplify producing video content for a journey map?
HeyGen simplifies producing video content for a journey map by offering AI avatars and text-to-video functionality, eliminating the need for traditional filming. You can easily add professional voiceovers, subtitles, and leverage comprehensive templates to create a detailed visualization of the process without extensive effort.
