ai return policy video maker for Seamless Customer Support
Boost customer satisfaction by explaining your refund policy clearly. Leverage AI avatars to create professional and transparent videos quickly.


Creative Engine
No Crew. No Cuts. Just Your AI Video Agent at Work
Agent is the first creative engine built to transform a single prompt into a complete video.
Prompt-Native Video Creation
Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.
End-to-End Video Generation
Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.
Built with Structure and Intent
Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.
Use Cases
Leverage HeyGen's AI video maker to effortlessly create engaging and clear videos explaining your Refund Policy. This streamlines AI video generation for essential customer communications.

Frequently Asked Questions
What is HeyGen's refund policy for service purchases?
HeyGen operates on a digital goods model, meaning that purchases are generally non-refundable once content creation resources have been utilized. We encourage users to review our terms of service before confirming any purchases.
How can I manage my HeyGen subscription or update my payment method?
Users can easily manage their HeyGen subscription settings, including updating their payment method, through their account portal. Our platform ensures a seamless experience for managing your access to AI video generation features.
If I decide to cancel my HeyGen subscription, what happens to my unused credits?
Upon cancellation, any remaining HeyGen credits associated with your subscription typically expire at the end of your current billing cycle. We recommend utilizing all available credits for your AI video content creation before canceling to maximize your investment.
What steps should I take if there's an issue with a HeyGen payment or purchase?
If you encounter any problems with a HeyGen payment or purchase, please contact our dedicated support team immediately, providing your transaction ID if available. We are committed to ensuring customer satisfaction with our AI video maker services.
