Internal Helpdesk Generator: Streamline Support & Boost Efficiency
Automate ticket routing and enhance employee support with a self-service help center for greater SLA compliance and real-time analytics.
How to use HeyGen's Video Maker
Creating your video with our AI-powered video maker is fast, intuitive, and flexible. Here's how you go from idea to final video:
No Crew. No Cuts. Just Your AI Video Agent at Work.
Agent is the first creative engine built to transform a single prompt into a complete video.
Prompt-Native Video Creation
Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.
End-to-End Video Generation
Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.
Built with Structure and Intent
Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.
How to create a video from text with HeyGen
Use your words to create shareable, professional videos in just a few steps.
Choose Your Core Setup
Select the foundational modules and configurations for your internal helpdesk, establishing user roles and support categories to cater to diverse employee support needs.
Create Your Knowledge Base
Build a comprehensive knowledge base with FAQs, how-to articles, and troubleshooting guides, empowering employees to find instant answers independently.
Apply Automation & Routing
Configure automation rules to automate ticket routing, ensuring employee requests are efficiently directed to the appropriate support teams.
Add Communication Channels
Integrate various communication channels, like email, into your helpdesk to provide employees with flexible options for submitting and tracking support requests.
HeyGen Reviews: What Real Users Are Saying
HeyGen has over 900 reviews and a 4.8 rating on G2. People love how
easy it is to create videos from text, translate with AI, and use lifelike
avatars.
Rated 4.8 / 5 · Over 900 Reviews
Effortless Multilingual Video Creation On the Go
I love using HeyGen because it lets me create clear, engaging communication in multiple languages and tailor messages to my community. The best part is I can make great videos while I'm on the go without having to physically record myself every time.
- Jacob B.
A Game-Changing Tool for Fast, Consistent Video Creation
Highly recommended for anyone who wants speed, quality, and flexible video creation in a world where content is king.
- Corneliu C.
Exceptionally User-Friendly, Transforms Content Creation
HeyGen has truly transformed the way my company operates. Most importantly, it enables me to create the advertisements and social media content necessary to promote our products and services.
- Brent M.
Finally, an AI video platform that feels human
The avatars, voice tones, and pacing tools are miles ahead of other platforms. The new Video Agent workflow is a game-changer, it listens, adapts, and makes revisions fast.
- Magnus J.
Surprisingly Easy and Perfect for Quick, Pro-Looking Videos
Heygen is really easy to use. The AI agent clearly explains what each video clip will look like and gives options to tweak things. It's a genuinely helpful app, and the best part is the long video durations, which are perfect for YouTube.
- Christine B.
Explore ways to use HeyGen's video agent.
HeyGen has over 900 reviews and a 4.8 rating on G2. People love how
easy it is to create videos from text, translate with AI, and use lifelike
avatars.
Boost Training Engagement
Leverage AI-powered videos to elevate employee training on helpdesk tools and processes, improving retention and operational efficiency.
Develop Comprehensive Internal Courses
Develop extensive internal courses and knowledge base videos rapidly, ensuring all employees receive consistent, accessible support training.
Generate Quick Internal Updates
Quickly create engaging video clips for internal announcements, policy updates, or helpdesk tips, enhancing internal communications.
Have questions? We have answers
How does HeyGen utilize AI avatars for video creation?
HeyGen empowers users to transform text into compelling video content using advanced AI avatars and voiceover generation. This sophisticated automation streamlines your video production, enabling you to create professional-grade videos efficiently.
What customization and branding controls does HeyGen offer?
HeyGen provides robust branding controls, allowing you to incorporate your logo and preferred colors to maintain brand consistency. You can manage these digital assets effectively, ensuring all your video content aligns with your brand identity across various platforms.
Can HeyGen videos be used to enhance a self-service help center?
Absolutely, HeyGen is ideal for creating engaging video content for your self-service help center or an internal knowledge base. These videos, complete with subtitles/captions, can significantly improve employee support and reduce the need for traditional internal help desk interactions.
Does HeyGen support various aspect ratios and export formats?
Yes, HeyGen supports aspect-ratio resizing and various export options to ensure your videos are optimized for any platform or multichannel system. This technical flexibility allows for seamless integration and broad applicability of your video assets.