Help Center Video Maker: Create Engaging Support Videos

Reduce support tickets and enhance customer understanding by quickly generating videos from scripts with AI Voiceover Generation.

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Step 1
Enter Prompt
Step 2
Click Generate Button
Step 3
Watch Your Video Come To Life
-Videos generated
-Avatars generated
-Videos translated
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Trusted by millions worldwide to bring their stories to life.

How to use HeyGen's Video Maker

Creating your video with our AI-powered video maker is fast, intuitive, and flexible. Here's how you go from idea to final video:

No Crew. No Cuts. Just Your AI Video Agent at Work.

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

How it works

How to create a video from text with HeyGen

Use your words to create shareable, professional videos in just a few steps.

Step 1

Create Your Video Content

Paste your script to instantly generate video content using text-to-video from script, or begin with a pre-designed template to streamline your help center video production.

Step 2

Choose Your Presenter

Select from a diverse range of realistic AI avatars to visually represent your brand and deliver your message effectively for your video knowledge base.

Step 3

Add Engaging Narration

Generate professional voiceovers in various languages and accents with AI Voiceover Generation, ensuring clarity and accessibility for your audience.

Step 4

Export and Integrate

Optimize your final video for various platforms by using aspect-ratio resizing, then export it for seamless integration into your help center.

Reviews

HeyGen Reviews: What Real Users Are Saying

HeyGen has over 900 reviews and a 4.8 rating on G2. People love how
easy it is to create videos from text, translate with AI, and use lifelike
avatars.

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Rated 4.8 / 5 · Over 900 Reviews

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Effortless Multilingual Video Creation On the Go

I love using HeyGen because it lets me create clear, engaging communication in multiple languages and tailor messages to my community. The best part is I can make great videos while I'm on the go without having to physically record myself every time.

- Jacob B.

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A Game-Changing Tool for Fast, Consistent Video Creation

Highly recommended for anyone who wants speed, quality, and flexible video creation in a world where content is king.

- Corneliu C.

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Exceptionally User-Friendly, Transforms Content Creation

HeyGen has truly transformed the way my company operates. Most importantly, it enables me to create the advertisements and social media content necessary to promote our products and services.

- Brent M.

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Finally, an AI video platform that feels human

The avatars, voice tones, and pacing tools are miles ahead of other platforms. The new Video Agent workflow is a game-changer, it listens, adapts, and makes revisions fast.

- Magnus J.

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Surprisingly Easy and Perfect for Quick, Pro-Looking Videos

Heygen is really easy to use. The AI agent clearly explains what each video clip will look like and gives options to tweak things. It's a genuinely helpful app, and the best part is the long video durations, which are perfect for YouTube.

- Christine B.

Use Cases

Explore ways to use HeyGen's video agent.

HeyGen has over 900 reviews and a 4.8 rating on G2. People love how
easy it is to create videos from text, translate with AI, and use lifelike
avatars.

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Boost User Training & Onboarding

Improve user understanding and retention with AI-driven videos for product onboarding and feature tutorials.

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Build Comprehensive Video Knowledge Bases

Expand your video knowledge base with easily produced educational content for a wider audience.

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Clarify Complex Topics with Video Guides

Simplify intricate product features and processes through clear, engaging video how-to guides and FAQs.

Have questions? We have answers

How does HeyGen simplify creating customer support videos?

HeyGen streamlines the production of customer support videos by enabling users to generate realistic AI avatars and voiceovers directly from text, serving as an efficient customer support video maker. This allows for rapid creation of helpful content without complex filming, significantly enhancing your video knowledge base.

Can HeyGen transform text documentation into video knowledge base content?

Yes, HeyGen excels as an FAQ video maker by converting scripts into engaging video documentation using its advanced text-to-video from script capabilities and AI Voiceover Generation. This empowers businesses to easily build a comprehensive video knowledge base from existing textual resources.

What features does HeyGen offer for developing engaging onboarding tutorials?

HeyGen provides a variety of customizable templates and AI avatars to create compelling onboarding tutorials and product walkthroughs quickly. Its generative AI platform makes it simple to produce high-quality video content that educates and engages new users effectively.

How can HeyGen integrate screen recordings into video help center content?

HeyGen's video editor allows for seamless integration of screen recordings, making it an ideal help center video maker for detailed how-to guides and product walkthroughs. You can combine screen captures with AI avatars and professional voiceovers to create comprehensive video documentation that reduces support tickets.

Help Center Video Maker | Reduce Support Tickets | HeyGen