AI Customer Success Generator: Elevate Your CX
Gain deeper customer insights and personalize interactions with AI avatars to drive satisfaction and reduce churn effectively.
How to use HeyGen's Video Maker
Creating your video with our AI-powered video maker is fast, intuitive, and flexible. Here's how you go from idea to final video:
No Crew. No Cuts. Just Your AI Video Agent at Work.
Agent is the first creative engine built to transform a single prompt into a complete video.
Prompt-Native Video Creation
Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.
End-to-End Video Generation
Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.
Built with Structure and Intent
Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.
How to create a video from text with HeyGen
Use your words to create shareable, professional videos in just a few steps.
Select Your Data Sources
Connect your existing customer data platforms and define key metrics to generate initial "customer insights" that inform your AI strategy for success.
Create Personalized Interaction Flows
Design automated communication pathways that "personalize interactions" with customers, ensuring timely and relevant support at every stage of their journey.
Apply Predictive Analytics Models
Utilize "predictive analytics" to identify potential risks like churn or uncover valuable upsell opportunities, allowing for proactive engagement and strategic interventions.
Export Actionable Recommendations
Receive automatically generated reports and actionable recommendations that empower your team to optimize "automation" workflows and improve overall customer success outcomes.
HeyGen Reviews: What Real Users Are Saying
HeyGen has over 900 reviews and a 4.8 rating on G2. People love how
easy it is to create videos from text, translate with AI, and use lifelike
avatars.
Rated 4.8 / 5 · Over 900 Reviews
Effortless Multilingual Video Creation On the Go
I love using HeyGen because it lets me create clear, engaging communication in multiple languages and tailor messages to my community. The best part is I can make great videos while I'm on the go without having to physically record myself every time.
- Jacob B.
A Game-Changing Tool for Fast, Consistent Video Creation
Highly recommended for anyone who wants speed, quality, and flexible video creation in a world where content is king.
- Corneliu C.
Exceptionally User-Friendly, Transforms Content Creation
HeyGen has truly transformed the way my company operates. Most importantly, it enables me to create the advertisements and social media content necessary to promote our products and services.
- Brent M.
Finally, an AI video platform that feels human
The avatars, voice tones, and pacing tools are miles ahead of other platforms. The new Video Agent workflow is a game-changer, it listens, adapts, and makes revisions fast.
- Magnus J.
Surprisingly Easy and Perfect for Quick, Pro-Looking Videos
Heygen is really easy to use. The AI agent clearly explains what each video clip will look like and gives options to tweak things. It's a genuinely helpful app, and the best part is the long video durations, which are perfect for YouTube.
- Christine B.
Explore ways to use HeyGen's video agent.
HeyGen has over 900 reviews and a 4.8 rating on G2. People love how
easy it is to create videos from text, translate with AI, and use lifelike
avatars.
Enhance Customer Onboarding and Product Training
Deliver high-impact, personalized training videos to accelerate product adoption and boost customer retention effectively.
Amplify Customer Success Stories
Generate compelling video testimonials and case studies to highlight customer value and foster trust with engaging AI tools.
Scale Customer Education Content
Quickly produce comprehensive video courses and guides to empower customers, improving satisfaction and reducing support load.
Have questions? We have answers
How can HeyGen's AI platform enhance customer experience?
HeyGen utilizes its advanced AI platform to generate personalized video communications, significantly improving the customer experience. Businesses can efficiently personalize interactions for onboarding, support, and updates at scale, leveraging AI tools for a more engaging approach to AI customer success.
What technical capabilities does HeyGen offer for automating customer communication?
HeyGen's AI agents empower businesses to automate routine tasks related to customer communication through powerful text-to-video generation and realistic voiceover. This AI tool streamlines the creation of engaging video messages, significantly boosting efficiency in customer success operations by automating personalized outreach.
How does HeyGen support personalized and branded customer onboarding?
HeyGen allows for highly personalized customer onboarding by enabling the creation of custom AI avatars and integrating branding controls like logos and brand colors directly into video content. This ensures a consistent and engaging customer experience, which is crucial for effective AI customer success and reducing churn.
Can HeyGen generate video content for diverse customer success scenarios like churn reduction or upsell opportunities?
Yes, HeyGen can generate dynamic video content from simple scripts for various customer success scenarios, including educational content for churn reduction or personalized messages for upsell opportunities. Its text-to-video capability, combined with insights from conversation intelligence, allows businesses to proactively address customer needs and enhance their Voice of Customer strategy.