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How to Create Onboarding Videos Your Users Will Love

September 4, 2023

In this article, we'll explore the power of personalized onboarding videos and how HeyGen can help you create engaging and effective content. Onboarding videos are like warm welcome hugs, introducing new users to a product or service. They provide a quick overview, showcase the company's offerings, and set the stage for an exciting journey ahead.

What Is an Onboarding Video?

An onboarding video is a short clip that helps users familiarize themselves with a product or service. Typically lasting between two to five minutes, these videos enhance the user experience, leading to quicker adoption, increased customer satisfaction, and improved revenue opportunities. When done right, onboarding videos inspire action and create a strong connection with users.

Why Do You Need to Create Onboarding Videos?

Customers often rely on a do-it-yourself approach when setting up new products or services. However, without live assistance, it can be challenging to guide users through multiple steps. Onboarding videos provide a solution by offering spot-on, relevant advice that nudges users in the right direction. They ensure a seamless onboarding experience, even without direct support.

How to Create Onboarding Videos with HeyGen


HeyGen is a powerful tool that allows you to craft personalized onboarding videos in just three simple steps:

Step 1: Intro

The magic of personalization takes center stage here. HeyGen enables you to greet users by name, instantly establishing a warm connection. This personalized touch enhances engagement and captures viewers' attention from the start.

Step 2: Main Content

This step is where you provide the meat and potatoes of your onboarding video. While the content is usually generic, it's packed with crucial information. HeyGen's screen recording feature enables you to effortlessly capture a step-by-step walkthrough of your product. By combining narration with visual guides, you create a seamless onboarding experience for your customers. Additionally, HeyGen offers the option to integrate step-by-step visual aids for clearer understanding.

Step 3: Outro

In the wrap-up, you conclude your onboarding video. Although the ending may not be personalized, the final call to action should be. Prompt your viewers to take action, whether it's signing up, exploring further, or making a purchase. HeyGen helps you create compelling outros that encourage viewers to engage with your product or service.

Revolutionize Your Onboarding Process with HeyGen

HeyGen is the maestro behind creating personalized onboarding videos that captivate viewers and enhance the initial engagement. By following the three simple steps outlined above, you can strengthen your connection with customers, improve onboarding experiences, and take your user engagement to the next level.Dive into the world of HeyGen and revolutionize your onboarding process.