Video Documentation for Customers Made Easy with AI
Streamline customer onboarding and support. Easily create engaging product walkthroughs and how-to videos using HeyGen's voiceover generation.
Don't like the result?
Try one of these prompts.
Agent is the first creative engine built to transform a single prompt into a complete video.
Develop a concise 45-second how-to video for your knowledge base, aimed at existing customers seeking solutions to common software queries. Employ a clean and instructional visual style, with on-screen text overlays and helpful subtitles/captions generated by HeyGen for maximum clarity, ensuring effective video documentation.
Produce a dynamic 30-second video response to a frequently asked question, intended for customer support teams to use when addressing support tickets. The visual and audio style should be direct and action-oriented, featuring quick cuts and professional templates & scenes from HeyGen to convey information efficiently.
Create an engaging 90-second product walkthrough video for international customers, focusing on a complex workflow and serving as comprehensive video documentation. The aesthetic should be high-quality and informative, leveraging HeyGen's AI avatars to present the content in multiple languages, ensuring global accessibility and understanding.


Creative Engine
No Crew. No Cuts. Just Your AI Video Agent at Work
Agent is the first creative engine built to transform a single prompt into a complete video.
Prompt-Native Video Creation
Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.
End-to-End Video Generation
Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.
Built with Structure and Intent
Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.
Use Cases
Bring any photo to life with hyper-realistic voice and movement using Avatar IV.

Frequently Asked Questions
How can HeyGen enhance our customer onboarding and support documentation?
HeyGen streamlines the creation of engaging video documentation, product walkthroughs, and how-to videos, significantly improving customer onboarding and reducing support tickets. Utilize AI avatars and AI voiceovers to deliver consistent, professional content efficiently.
What makes HeyGen an effective AI video platform for businesses?
HeyGen leverages generative AI to rapidly produce high-quality professional videos, saving significant time and resources in content creation. Its intuitive drag-and-drop editor and text-to-video capabilities empower teams to scale video production for various needs.
Can HeyGen be used for internal employee training and knowledge sharing?
Absolutely. HeyGen is ideal for creating comprehensive employee training materials, SOPs, and user guides. Easily generate narrated tutorials with AI voiceovers and subtitles to build an accessible knowledge base for your team.
How does HeyGen ensure brand consistency in professional videos?
HeyGen offers robust branding controls, allowing you to integrate your logo and brand colors into all your video documentation. This ensures every product demo, customer education video, or training content piece aligns perfectly with your brand identity.
