Video Documentation for Customers Made Easy with AI

Streamline customer onboarding and support. Easily create engaging product walkthroughs and how-to videos using HeyGen's voiceover generation.

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Don't like the result?
Try one of these prompts.

Agent is the first creative engine built to transform a single prompt into a complete video.

Example Prompt 1
Develop a concise 45-second how-to video for your knowledge base, aimed at existing customers seeking solutions to common software queries. Employ a clean and instructional visual style, with on-screen text overlays and helpful subtitles/captions generated by HeyGen for maximum clarity, ensuring effective video documentation.
Example Prompt 2
Produce a dynamic 30-second video response to a frequently asked question, intended for customer support teams to use when addressing support tickets. The visual and audio style should be direct and action-oriented, featuring quick cuts and professional templates & scenes from HeyGen to convey information efficiently.
Example Prompt 3
Create an engaging 90-second product walkthrough video for international customers, focusing on a complex workflow and serving as comprehensive video documentation. The aesthetic should be high-quality and informative, leveraging HeyGen's AI avatars to present the content in multiple languages, ensuring global accessibility and understanding.
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Copy the prompt
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Paste into the Creation box
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Watch your video come to life
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Creative Engine

No Crew. No Cuts. Just Your AI Video Agent at Work

Agent is the first creative engine built to transform a single prompt into a complete video.

Prompt-Native Video Creation

Agent is the first creative engine built to transform a single prompt into a complete video. You describe the idea. Agent returns a fully constructed, publish-ready asset. There is no need to write scripts, manage assets, or piece together content manually.

End-to-End Video Generation

Agent handles the full video creation process. It writes a clear and compelling script based on your idea, selects images that match the tone and message, adds natural and emotion-aware voiceover, applies edits and transitions for polished pacing, and finalizes subtitles, timing, and rhythm for clarity and performance.

Built with Structure and Intent

Unlike traditional workflows that rely on timelines and manual assembly, Agent constructs videos from the ground up. Each output is intentionally designed to match your goal. From messaging and rhythm to scene flow and audience fit. The result is a coherent and purpose-driven video.

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How Video Documentation for Customers Works

Streamline customer onboarding and support with engaging video documentation, created efficiently using an AI video platform.

1
Step 1
Create Professional Scripts
Utilize generative AI to effortlessly draft professional scripts that ensure clarity and accuracy for your video documentation. This sets the foundation for impactful content.
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Step 2
Select Your AI Avatars
Enhance your instructional content by selecting AI avatars to present your video documentation. This adds a consistent, professional, and engaging human touch without filming.
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Step 3
Add AI Voiceovers
Enhance your video documentation with natural-sounding AI voiceovers for clear narration. This ensures your message is delivered professionally and consistently to your audience.
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Step 4
Export and Share Your Video
Distribute your professional video documentation by easily sharing and embedding the content into your existing knowledge base or customer support platforms for broad reach.
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Frequently Asked Questions

How can HeyGen enhance our customer onboarding and support documentation?

HeyGen streamlines the creation of engaging video documentation, product walkthroughs, and how-to videos, significantly improving customer onboarding and reducing support tickets. Utilize AI avatars and AI voiceovers to deliver consistent, professional content efficiently.

What makes HeyGen an effective AI video platform for businesses?

HeyGen leverages generative AI to rapidly produce high-quality professional videos, saving significant time and resources in content creation. Its intuitive drag-and-drop editor and text-to-video capabilities empower teams to scale video production for various needs.

Can HeyGen be used for internal employee training and knowledge sharing?

Absolutely. HeyGen is ideal for creating comprehensive employee training materials, SOPs, and user guides. Easily generate narrated tutorials with AI voiceovers and subtitles to build an accessible knowledge base for your team.

How does HeyGen ensure brand consistency in professional videos?

HeyGen offers robust branding controls, allowing you to integrate your logo and brand colors into all your video documentation. This ensures every product demo, customer education video, or training content piece aligns perfectly with your brand identity.